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This Terms of Service Agreement ("Agreement") is entered into between Cuemby, LLC. (“Cuemby,” or the "Company") and you, the individual or entity that accesses or uses Cuemby’s products and services ("Customer," "you," or "your").

By clicking the "I agree to the terms" checkbox, executing a written copy of this Agreement, entering a verification code for acceptance, or by installing, copying, or otherwise using any Cuemby software, services, or platforms, you agree to be bound by this Agreement. If you do not agree to these terms, do not access or use the Services. Please contact Cuemby to terminate your account or discontinue use.

In addition, certain third-party code may be provided with the Software or Services. Any third-party license terms accompanying such code shall govern your use of that code, and not this Agreement.

This Agreement includes and incorporates by reference the following documents, which together form a binding contract between you and Cuemby:

Cuemby may update these Terms of Service from time to time without prior notice. It is your responsibility to review the Terms periodically. By continuing to use the Services after any changes are posted, you agree to be bound by the updated Terms.

1.1 Definitions

La información personal que recopilamos depende del contexto de sus interacciones con nosotros y los Servicios, las elecciones que haga y los productos y funciones que utilice. La información personal que recopilamos puede incluir lo siguiente:

1.2 Scope of Services

This Agreement applies to all products, platforms, and services offered by Cuemby, including:

If you access or use the Services under a promotional, pilot, or evaluation program (including those with service credits), your use is also governed by our Pilot Evaluation Agreement, which is hereby incorporated into these Terms by reference.

3. ¿En qué bases legales nos basamos para procesar su información personal?

En algunos casos excepcionales, es posible que la ley aplicable nos permita procesar su información sin su consentimiento, incluidos, por ejemplo:

2.2 Subject to the terms hereof, Cuemby will provide Customer with reasonable technical support services in accordance with Cuemby’s Service Level Terms ,which may be updated periodically. Unless otherwise agreed in writing, support is available during standard business hours and may be accessed via Cuemby’s designated support channels.

4. ¿Cuándo y con quién compartimos su información personal?

Es posible que necesitemos compartir su información personal en las siguientes situaciones:

3.2 Further, Customer may not remove or export from the United States or allow the export or re-export of the Services, Software or anything related thereto, or any direct product thereof in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. As defined in FAR section 2.101, the Software and documentation are “commercial items” and according to DFAR section 252.2277014(a)(1) and (5) are deemed to be “commercial computer software” and“commercial computer software documentation.” Consistent with DFAR section 227.7202 and FAR section 12.212, any use modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the U.S. Government will be governed solely by the terms of this Agreement and will be prohibited except to the extent expressly permitted by the terms of this Agreement.

3.3 Customer represents, covenants, and warrants that Customer will use the Services only in compliance with Cuemby’s standard published policies then in effect (the “Policy”) and all applicable laws and regulations. Customer hereby agrees to indemnify and hold harmless Cuemby against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged violation of the foregoing or otherwise from Customer’s use of Services. Although Cuemby has no obligation to monitor Customer’s use of the Services, Cuemby may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing.

3.4 Customer shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers and the like (collectively, “Equipment”). Customer shall also be responsible for maintaining the security of the Equipment, Customer account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of Customer account or the Equipment with or without Customer’s knowledge or consent.

5. ¿Usamos cookies y otras tecnologías de seguimiento?

Podemos utilizar cookies y tecnologías de seguimiento similares (como balizas web y píxeles) para acceder a la información o almacenarla. En nuestro Aviso sobre cookies encontrará información específica sobre cómo utilizamos dichas tecnologías y cómo puede rechazar determinadas cookies.

4.2 Customer shall own all right, title and interest in and to the Customer Data. Cuemby shall own and retain all right, title and interest in and to (a) the Services and Software, all improvements, enhancements or modifications thereto, (b) any software, applications, inventions or other technology developed in connection with implementation services or support, and (c) all intellectual property rights related to any of the foregoing.

4.3 Notwithstanding anything to the contrary, Cuemby shall have the right collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom), and Cuemby will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other Cuemby offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein.

4.4 Customer may from time to time provide suggestions, comments, or other feedback to Cuemby with respect to the Services (“Feedback”). Customer acknowledges and agrees that all Feedback is voluntarily provided and shall not be considered confidential or proprietary to Customer. Cuemby shall be free to use, disclose, reproduce, license, distribute, and otherwise exploit such Feedback without obligation or restriction of any kind, including without limitation for the purpose of improving or enhancing the Services, and without any obligation to compensate or credit Customer.

6. ¿Cuánto tiempo conservamos su información?

Solo conservaremos su información personal durante el tiempo que sea necesario para los fines establecidos en este aviso de privacidad, a menos que la ley exija o permita un período de retención más largo (como requisitos fiscales, contables u otros requisitos legales). Ningún propósito de este aviso requerirá que conservemos su información personal durante más de seis (6) meses después de la finalización de la cuenta del usuario.

5.2 Customer shall remit payment for each Service through the applicable platform or system designated by Cuemby. For Cuemby Platform, payment shall be made via credit card using the payment functionality provided within the platform. For Cuemby Cloud and other Services, Cuemby may accept payment by credit card or by other available payment methods offered within the relevant system or stated in the applicable Order Form, Statement of Work, or Exhibit.Cuemby reserves the right to update or change accepted payment methods from time to time. All payments shall be made in the currency specified at the time of purchase or as otherwise agreed in writing.

5.3 Fees may be offset by credits, if any, granted by Cuemby at the time of registration or as part of a promotional offer. Credits are granted solely at Cuemby’s discretion and may be modified or revoked at any time without notice. Cuemby may suspend access to the Services: (a) if Customer exhausts its credits and fails to remit payment within seven (7) days, or(b) if Customer’s account becomes delinquent for more than seven (7) days.Upon suspension or termination of Services, Cuemby may, in its sole discretion, delete or decommission any deployed resources, including but not limited to clusters, nodes, or other associated assets.

5.4 Any undisputed overdue amounts shall bear interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower. Customer shall also be responsible for all reasonable costs of collection, including attorneys’ fees and expenses.5.5 Customer is responsible for all taxes, levies, or duties imposed by taxing authorities in connection with the Services, excluding taxes based on Cuemby’s net income.

7. ¿Cómo mantenemos segura su información?

Hemos implementado medidas de seguridad técnicas y organizativas apropiadas y razonables diseñadas para proteger la seguridad de cualquier información personal que procesemos. Sin embargo, a pesar de nuestras medidas de seguridad y esfuerzos para proteger su información, no se puede garantizar que ninguna transmisión electrónica a través de Internet o tecnología de almacenamiento de información sea 100% segura, por lo que no podemos prometer ni garantizar que los piratas informáticos, los ciberdelincuentes u otros terceros no autorizados no puedan infringir nuestra seguridad y recopilar, acceder, robar o modificar su información de forma indebida. Si bien haremos todo lo posible para proteger su información personal, la transmisión de información personal hacia y desde nuestros Servicios es bajo su propio riesgo. Solo debe acceder a los Servicios dentro de un entorno seguro.

6.2 For Services offered on a pay-as-you-go or on-demand basis, Customer may terminate use of the Services at any time by ceasing use and, if applicable, deleting deployed resources via the Cuemby Platform or Cuemby Cloud. Termination of access to one Service shall not automatically terminate this Agreement unless no other Services are being used.

6.3 Either party may terminate this Agreement upon thirty (30) days’ written notice in the event of a material breach by the other party, provided such breach remains uncured at the expiration of the notice period. Cuemby may also terminate this Agreement immediately and without notice in the event of nonpayment.

6.4 Upon any termination: a) Customer shall remain responsible for payment of all Fees incurred through the date of termination, including Fees for any active resources or usage not yet invoiced, and b) Cuemby will make all Customer Data available to Customer for electronic retrieval for a period of thirty (30) days, but thereafter Cuembymay, but is not obligated to, delete stored Customer Data.

6.5 All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, accrued rights to payment, confidentiality obligations, warranty disclaimers, and limitations of liability.

8. ¿Recopilamos información de menores?

No solicitamos deliberadamente datos de niños menores de 18 años ni comercializamos con ellos. Al utilizar los Servicios, usted declara que tiene al menos 18 años o que es el padre o tutor de dicho menor y da su consentimiento para que dicho menor dependiente utilice los Servicios. Si descubrimos que se ha recopilado información personal de usuarios menores de 18 años, desactivaremos la cuenta y tomaremos las medidas razonables para eliminar inmediatamente dichos datos de nuestros registros. Si tiene conocimiento de algún dato que hayamos recopilado de niños menores de 18 años, póngase en contacto con nosotros en

9. ¿Cuáles son sus derechos de privacidad?

En algunas regiones (como Canadá), tienes ciertos derechos en virtud de las leyes de protección de datos aplicables. Estos pueden incluir el derecho (i) a solicitar el acceso y obtener una copia de su información personal, (ii) a solicitar la rectificación o la eliminación; (iii) a restringir el procesamiento de su información personal; y (iv) si corresponde, a la portabilidad de los datos. En determinadas circunstancias, también puede tener derecho a oponerse al procesamiento de su información personal. Puede realizar dicha solicitud poniéndose en contacto con nosotros utilizando los datos de contacto que figuran en la sección»

The foregoing obligations do not apply with respect to portions or components of the Service (i) not supplied by Company, (ii) made in whole or in part in accordance with Customer specifications, (iii) that are modified after delivery by Company, (iv) combined with other products, processes or materials where the alleged infringement relates to such combination, (v) where Customer continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) where Customer’s use of the Service is not strictly in accordance with this Agreement.

If, due to a claim of infringement, the Services are held by a court of competent jurisdiction to be or are believed by Company to be infringing, Company may, at its option and expense (a) replace or modify the Service to be non-infringing provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for Customer a license to continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate this Agreement and Customer’s rights hereunder and provide Customer a refund of any prepaid, unused fees for the Service.

10. Controles para las funciones de no rastrear

La mayoría de los navegadores web y algunos sistemas operativos móviles y aplicaciones móviles incluyen una función o configuración de No rastrear («DNT») que puede activar para indicar su preferencia de privacidad de que no se supervisen ni recopilen datos sobre sus actividades de navegación en línea. Por el momento, no se ha finalizado ningún estándar tecnológico uniforme para reconocer e implementar las señales DNT. Por lo tanto, actualmente no respondemos a las señales de los navegadores DNT ni a ningún otro mecanismo que comunique automáticamente su elección de no ser rastreado en línea. Si se adopta una norma para el seguimiento en línea que debamos seguir en el futuro, le informaremos sobre esa práctica en una versión revisada de este aviso de privacidad.

11. ¿Los residentes de California tienen derechos de privacidad específicos?

La sección 1798.83 del Código Civil de California, también conocida como ley «Shine The Light», permite a nuestros usuarios que residen en California solicitarnos y obtener, una vez al año y de forma gratuita, información sobre las categorías de información personal (si las hubiera) que divulgamos a terceros con fines de marketing directo y los nombres y direcciones de todos los terceros con los que compartimos información personal en el año calendario inmediatamente anterior. Si es residente de California y desea hacer una solicitud de este tipo, envíenos su solicitud por escrito utilizando la información de contacto que se proporciona a continuación.

13. ¿Cómo puede ponerse en contacto con nosotros en relación con este aviso?

Si tiene preguntas o comentarios sobre este aviso, puede enviarnos un correo electrónico a

This Agreement is not assignable, transferable or sublicensable by Customer except with Cuemby’s prior written restriction or notice. Cuemby may transfer and assign any of its rights and obligations under this Agreement without consent.

This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein.

No agency, partnership, joint venture, or employment is created as a result of this Agreement and Customer does not have any authority of any kind to bind Cuemby in any respect whatsoever.

In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. The parties consent to exclusive jurisdiction and venue in the state or federal courts located in Palm Beach County, Florida.

The parties shall work together in good faith to issue at least one mutually agreed upon press release within 90 days of the Effective Date, and Customer otherwise agrees to reasonably cooperate with Cuemby to offer a reference, including both a testimonial and a reference account, upon request.