Acceptable Use Policy

Acceptable Use Policy (AUP)

Last updated May 01, 2025

This Acceptable Use Policy ("AUP") outlines acceptable and unacceptable use of Cuemby’s products, services, infrastructure, and platforms (the “Services”). This AUP is incorporated by reference into Cuemby’s Terms of Service, Master Services Agreement (MSA), and other agreements as applicable.

By using Cuemby Services, you agree to comply with this AUP. Cuemby reserves the right to suspend or terminate accounts that violate this policy.

1. Prohibited Content

You may not use Cuemby Services to store, process, or transmit any content that:

Violates applicable laws or regulations

Infringes or misappropriates intellectual property rights

Is obscene, pornographic, or sexually explicit involving minors

Promotes violence, hate, or discrimination

Is defamatory, deceptive, fraudulent, or misleading

Is intended to harass, threaten, or abuse individuals or groups

2. Prohibited Activities

You may not use the Services to:

Send spam, unsolicited messages, or any form of bulk communication

Launch denial-of-service (DoS) attacks or port scanning

Deploy malware, viruses, worms, or other harmful software

Operate cryptocurrency mining without written consent

Circumvent quotas, metering, usage limits, or billing mechanisms

Engage in unauthorized penetration testing or vulnerability scanning

Attempt to gain unauthorized access to systems, services, or accounts (whether Cuemby's or a third party's)

Interfere with or disrupt the integrity or performance of the Services or third-party systems

Use excessive system resources that interfere with normal operations ("abuse" or "resource exhaustion")

3. Security Violations

You are prohibited from using the Services to compromise the security of Cuemby systems or others, including but not limited to:

Unauthorized access or use of data, systems, or networks

Monitoring or crawling systems without permission

Bypassing authentication or security mechanisms

Distributing tools intended for security testing or network interference

4. Third-Party Integrations and Customer Responsibility

When you integrate with or deploy to third-party systems (e.g., Git providers, Kubernetes clusters, external clouds), you are solely responsible for:

The security, performance, and reliability of those services

Ensuring proper authentication and access controls

Ensuring your application code does not compromise service performance or availability

Cuemby is not liable for failures caused by misconfigured integrations or third-party service outages.

6. Enforcement and Monitoring

Cuemby reserves the right (but not the obligation) to monitor use of the Services for compliance with this AUP. If we identify a potential violation, we may notify you and request remediation. Depending on the severity of the violation, Cuemby may suspend or terminate access to the Services immediately or after a reasonable opportunity to cure the violation.

Cuemby will act in good faith and at its sole discretion, especially when necessary to protect platform integrity, customer data, or third-party systems.

7. Changes to This AUP

We may update this AUP periodically. Updates will be posted on our website and are effective upon publication. Continued use of the Services constitutes acceptance of the updated AUP.

Questions or reports of abuse

Please contact: elsa@cuemby.com